Custer Road Transfer Station — hours, fees and directions

Custer Road Transfer Station is a transfer station in Plano, run by North Texas Municipal Water District — often searched as the “Custer transfer station”. Below are its posted hours, fees, address and phone, and the other sites on our Plano page. Hours and fees change, so call before a big load.

Hours, address and fees

Custer Road Transfer Station

Transfer Station

North Texas Municipal Water District

9901 Custer Rd, Plano, TX 75025 — entrance on Ridgeview Drive, south of SH 121 Directions

📞 (972) 727-6341

Hours
Mon–Sat	8:00 a.m. – 4:30 p.m.
Sunday	Closed

Fees

Two free drop-offs per monthly utility billing cycle for Plano Environmental Waste Services customers
Bring your most recent City of Plano utility bill showing garbage service and a current Texas driver's license, both at the same address
Free loads must come in a car or pickup (trailers fine if the load is under 8 ft). Dump trailers, stake-bed trucks and box trucks pay
Extra visits and remodeling debris: $80 a ton, one-ton minimum, plus sales tax; loads with roofing shingles add a $150 surcharge — cards only

Free program takes: Furniture, mattresses, grills (no propane tanks), lawn furniture, drained mowers, bicycles and other household items up to 8 ft; brush and untreated wood (the only district site that takes them)

Won't take free: Remodeling debris (pay the gate rate), fence panels, soil, brick or concrete. Household chemicals are never accepted — book a household chemical collection through Customer Service

Metal appliances are not accepted here — take a washer or water heater to Parkway or Lookout instead.

Spot a wrong hour or fee? Tell us

Your two free monthly drop-offs

Plano Environmental Waste Services (EWS) residential customers get TWO FREE drop-offs per month at NTMWD transfer stations.
Bring a valid driver's license AND a current Plano utility bill showing solid waste services. Both are required.
Beyond the two free visits you're charged at check-in: $80 a ton with a one-ton minimum, plus sales tax, cards only. That minimum means even a small third trip costs at least $80 — worth waiting for your next billing cycle if you can.
Hours at both stations: Monday–Saturday, 8:00 a.m. to 4:30 p.m. Closed Sunday.
Three stations take Plano residents: Custer Road (9901 Custer Rd), Parkway (4030 W Plano Pkwy, behind the Animal Shelter) and Lookout (1601 E Lookout Dr, Richardson).
Separately, the City collects bulky waste from the curb once a month on your assigned day. Piles bigger than 6 × 4 × 4 ft, and anything with Freon, need a paid Special Paid collection.
Questions: City of Plano Customer Service, (972) 769-4150.

Other sites on our Plano page

Parkway Transfer Station (Transfer Station)
Lookout Transfer Station (Transfer Station)
Bulky waste curbside collection (City Service)
Do the math on visit three (City Service)

Distances are straight-line; the drive will be longer. Full details for every site are on our Plano page.

Find another site near you

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Common questions

What are the hours at the Custer Road station?

Posted hours: Mon–Sat: 8:00 a.m. – 4:30 p.m.; Sunday: Closed. Call ahead before holidays.

Is the Custer Road station open on Sunday?

No, it doesn't post Sunday hours. See our list of dumps open on Sunday for sites that do.

How much does it cost to dump at the Custer Road station?

Two free drop-offs per monthly utility billing cycle for Plano Environmental Waste Services customers Extra visits and remodeling debris: $80 a ton, one-ton minimum, plus sales tax; loads with roofing shingles add a $150 surcharge — cards only See the fee details on this page.

Where is the Custer Road station?

9901 Custer Rd, Plano, TX 75025 — entrance on Ridgeview Drive, south of SH 121 Phone: (972) 727-6341.

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